Privacy Policy
Last updated: 2026-08 · FANDAN SMART LOCK
Information we collect: Details you provide when ordering or inquiring — name, email, phone, shipping address, company and message; plus basic technical logs (IP, browser type) required for security and statistics.
How we use it: Only to process orders and delivery, provide after-sales and warranty service, respond to inquiries, and keep records required by law. We do not sell your personal information to third parties.
Payment data: Payments are completed on the secure pages of Stripe / PayPal. This website never touches or stores your full card number or PayPal password.
Third-party services: Payment processors (Stripe, PayPal), logistics carriers and analytics tools process necessary data within their own scope and are governed by their own privacy policies.
Storage & security: Order and inquiry data is stored in our content management system with access controls, and retained only as long as warranty, tax and compliance requirements demand.
Your rights: You may contact us to access, correct or delete your personal data. Users in the EU are entitled to the rights granted by the GDPR.
Cookies: This site uses only essential functional cookies and no advertising trackers.
Updates: Changes to this policy will be published on this page; material changes will be announced on the website. Contact: see the Contact page.
